Privacy and personal data protection policy


In line with the new data protection laws we have updated our privacy policy.

Damien Smith Locks believe that you have the right to know what data we collect from you and how it is used.

Any personal data that you submit to Damien Smith Locks through our website contact forms, callback request forms, online booking forms by phone, text or email will only be used for the purpose of responding to your enquiries & contacting you about any work that may arise from your enquiries. Damien Smith Locks may contact you from time to time regarding upcoming service reminders or expiring warranties on work that we have undertaken for you. Damien Smith Locks will not add your email address to any mailing lists nor will we send any direct marketing mail through the post. We communicate with customers through our social media accounts, you should refer to their data protection policies.

Damien Smith Locks do not share any of your personal data with any third parties unless absolutely necessary for our business or a legal requirement, such third parties include, accountants software (Sageone), online payment processing companies (Paypal) we can provide links to these third party privacy policies on request.

In our everyday business operations data we may use and store include

  • Details of customers for services requested. Email, Phone, Address
  • Service reminders
  • Registration of products for warranty or restriction
  • Invoicing
  • Accounts information
  • Online payments

    Unless you have consented to recieve communications from us we will delete any data we hold when it is no longer required.


    Our website uses the following Google analytics cookies _utma, _utmb, _utmc, _utmz, _utmmobile, used to measure search engine or direct to web traffic.

    By continuing to use this website, you are accepting our use of the above mentioned cookies.